Money-back guarantee

If your insurer rejects the appeal we drafted and you followed our submission steps, request a full refund within 60 days. We only succeed when you do.

How to qualify

• Submit the appeal letter we drafted, unchanged in substance.
• Submit it within your insurer's deadline (usually 180 days from denial).
• Provide us with the insurer's final written rejection.
• Request a refund within 60 days of receiving the rejection.

What's not covered

The guarantee does not apply if the underlying denial was for non-medical reasons (e.g. coverage lapsed, services received out-of-network without authorization), or if the appeal was not submitted in time.